Privacy Policy

Information we collect

• Account and profile data, such as your email address, name, authentication details, occupation, and research interests.
• Workspace data, including memberships, preferences, settings, and actions taken in a workspace.
• Research data, including papers, feeds, searches, notes, taxonomies, rankings, AI requests, and generated research outputs.
• Billing data, including plan, subscription, checkout, and payment status. Payment card details are handled by our billing provider rather than stored by Panorion.
• Technical data, such as device, browser, IP address, request, security, diagnostic, and usage information.

How we use information

• Provide, secure, maintain, and improve Panorion and its research features.
• Authenticate users, manage workspaces, personalize research workflows, and provide support.
• Process research content, generate AI-assisted outputs, administer paid access, prevent abuse, and comply with legal obligations.

Service providers and research sources

The providers and research sources we use include those below. We share information with them only as needed for their services and functions:

• Supabase provides authentication, database, and related infrastructure services.
• Railway hosts Panorion's backend, billing, and worker services and processes associated service requests and operational data.
• Cloudflare delivers the Panorion frontend and, where applicable, stores encrypted database backup archives in private R2 storage.
• Google supports Google sign-in and other Google services you choose to connect.
• Voyage AI provides embedding services used to represent and compare research content.
• Crossref receives paper titles and, when available, source or journal names, publication years, and ISSNs to find DOIs and retrieve scholarly metadata.
• RSS feed hosts and publisher sources receive feed, search, or metadata requests needed to collect and update research content. Requests may include the requested feed or resource and standard technical request data.
• OpenAlex and Semantic Scholar provide scholarly metadata and research discovery sources.
• Polar provides checkout, subscription, and billing services for paid plans.

Retention and deletion

We retain information while your account is active and as reasonably necessary to provide the service, secure it, resolve disputes, meet legal obligations, and maintain legitimate business records. Retention periods vary by data type and purpose.

You may request account or personal data deletion by contacting us. We may retain limited information where required by law, needed for security or fraud prevention, or preserved in time-limited backups.

Your rights and requests

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to processing of your personal information. You may also request a copy of information associated with your account.

Send privacy requests to panorionlab@gmail.com. We may need to verify your identity before completing a request.

Security

We use reasonable technical and organizational safeguards designed to protect information. No transmission or storage system is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy as Panorion or applicable requirements change. We will post the updated policy here and revise its effective date; material changes may receive additional notice where appropriate.